Privacy Policy for Portal Prints
Last Updated: October 27, 2024
Introduction
Portal Prints ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of our customers and users. This Privacy Policy outlines the types of information we collect from you, why we collect it, and how we use it to improve and deliver our services.
1. Information We Collect
We collect the following types of information to provide, enhance, and support our services:
Account Information: When you create an account or place an order with us, we may collect your name, email address, shipping address, and payment information. Payment information is processed securely by third-party providers and is not stored by us.
Order Details and Fulfillment Information: We collect information about the products you order, including item specifications and customization details, to ensure accurate order fulfillment.
Customer Support Communications: If you contact our support team, we may collect your contact information and any information you provide regarding the nature of your support request.
2. How We Use Your Information
The information we collect is used to:
Fulfill your orders and manage your account;
Provide customer service and support;
Improve our services, develop new products, and enhance the user experience;
Communicate with you about updates, offers, or changes to our services;
Analyze service usage and improve security measures.
3. Sharing Your Information
We may share your information with third parties only in the following situations:
Service Providers: We work with trusted partners, such as payment processors and shipping companies, who help us deliver our services. These partners are only given access to the information they need to perform their functions and are bound by strict confidentiality agreements.
Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Portal Prints, our customers, or others.
Business Transfers: If Portal Prints is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and provide choices regarding your information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may limit certain functionalities.
5. Your Choices and Rights
Account Access and Updates: You may access and update your account information at any time through your account settings.
Marketing Communications: If you wish to opt out of receiving promotional communications, you can unsubscribe using the link in any email or by contacting us directly.
Data Deletion: You have the right to request the deletion of your personal data. Please contact us to initiate this process. Please contact teleportprints@gmail.com to request the deletion of your personal data.
6. Security of Your Information
We take security seriously and implement technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, please note that no method of online data transmission or storage is completely secure.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this page periodically for the latest information on our privacy practices.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: teleportprints@gmail.com
Mailing Address: Portal Prints, 36 Birkdale Road, Toronto ON, M1P 3R4 Canada